FrontDesk is a market leading queue and appointment management solution for the public sector.

The software has played a vital role in the digital transformation of citizen services in Denmark, helping most Danish municipalities streamline operations and deliver seamless and high quality customer experiences.

Since the first international expansion in 2019, FrontDesk has been adopted in several European countries, in the US and Canada, and most recently also in Japan. Among the customers are several major cities such as Copenhagen, Munich, Albuquerque, Kitakyushu, Toronto, and Ottawa.

The innovative SaaS solution replaces traditional reception setups with cutting-edge queue management, self-service appointment booking, smart check-ins, automated workflows, and integrations to a wide selection of case management systems, making all in-person citizen service operations better, smarter and much more efficient.